Frequently Asked Questions
In which country is your company based?
We are based in Lithuania. Our address: Ramybes str. 4-70, LT-02103 Vilnius.
How long is Gamma-Butyrolactone preservable?
Gamma-Butyrolactone has a shelf life of at most 2 years in an enclosed bottle.
Can I also pick up Gamma-Butyrolactone directly from your location?
We are an online store and picking up the products is not possible.
Can I trace my order?
As soon as we send the order you will receive a tracking code allowing you to follow the status of your order.
Can I see if my payment has been received?
You will get a message from us as soon as your payment has been received.
Gamma-Butyrolactone is very concentrated. Can I dilute it with water?
You can dilute Gamma-Butyrolactone with a ratio of at most 1/5
How long does it take before my mail to be answered?
We will answer your mail on the same workday.
Where does the Gamma-Butyrolactone come from which you sell?
From Germany and China.
To which countries will you not ship?
We do not ship to:
- New Zealand
- The Netherlands
Which transport company do you use for transportation?
We work with DHL, DPD and UPS.
Is Gamma-Butyrolactone legal?
Check the legislation in your country regarding whether the product is legal there. There are countries where Gamma-Butyrolactone is forbidden or where you need a permit for it.
What would you do in case my order does not reach the destination?
In that case, we always send one additional shipment free of charge.