Return Policy

For your convenience and satisfaction, you may return merchandise you purchase on shopandclean.com within 14 days of receiving your order.

To request a return please submit a ticket here or write to email: [email protected].

Please indicate clearly in the subject and body of the message “RETURN”, providing any relevant information including order number, purchase date and payment method utilized.

Keep in mind that we accept returns only from the ship-to countries supported by the shopandclean.com online shop. Once we receive your request, we will then provide you with further instructions on how to proceed. When returning merchandise purchased from shopandclean.com, shipping costs paid on the order are not refunded. The buyer must pay for the return shipping cost.

NOTE: We expect you to ship the items back to us in a reasonable manner so that we receive them in an undamaged condition. It is your responsibility to contact the shipping company and work with them to receive reimbursement for Items you receive which are damaged in shipping. For example: If you receive a package, which we shipped via shipping company, and that box is damaged, and the items inside are damaged because the shipping company damaged the box, you must contact them and work with them to receive a refund.


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